Frequently Asked Questions
Everything you need to know about your Sole Bliss experience.
How do I determine my correct shoe size?
We recommend referring to our comprehensive Size Guide available on each product page. Our footwear typically runs true to size, but if you are between sizes, we suggest ordering the larger size for maximum comfort.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for your convenience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new styles sooner.
Do you offer international shipping?
Yes, Sole Bliss ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my premium leather shoes?
To maintain the quality of your footwear, we recommend using a soft brush to remove dirt and applying a high-quality leather conditioner every few months. Avoid direct exposure to heat and water.